Customer Testimonials
Below is a selection of comments our customers have made.
| 29/11/2007 - PW "Once again I compliment you on your support. Every time we have an issue, and we have had a few, it is always resolved by your staff and the support is fantastic. I always thank the person by phone but I wish to make sure it is on record that Chris spent ages helping us today and I hope he has resolved the issue. At no time did I feel he rushed me and was anything other than totally concerned about helping us to sort our very big concern. YOUR SUPPORT IS GREAT, PLEASE MAINTAIN IT AS I HAVE VERY RARELY HAD SUCH GOOD SUPPORT SO QUICKLY BY SOMEONE HERE IN THE UK DEDICATED TO HELPING US. Chris, thank you for your time...I know it is your job but so often people do not treat it like that." |
| 19/11/2007 - TC "Once again, I can't tell you what a delight it is to call HostingUK when all else has failed, and to get a friendly human being on the end of the telephone. You invariably deal with my queries intelligently, rapidly and without making me feel like a moron. In this sorry world of call centres, it's more like ringing up a pal who I know will sort me out. Please, please don't ever change. " |
| 08/11/2007 - JDS "I've said this before, but I'm going to say it again. The service that I get from Hosting UK is second to none. Over the years I have dealt with many companies, so I have quite a bit of experience in the support field! Your team manages to combine polite (no, better than that - friendly) and very efficient support which always gets the right solution. Of course (and which hosting company wouldn't in this world where you are dependent to a great extent on material placed on your machines by your customers), from time to time, we have outages, but they are relatively few and far between and they occur less often nowadays. I don't know how you stack up with the other fish in the pond as far as percentage downtime is concerned, but I am sure that that there are some very poor performers out there. I am delighted with the service that I get from Hosting UK and am always the first to tell others about your offerings. Keep up the good work" |
| 11/10/2007 - R "I ended up resolving this issue via your telephone support (which was fantastically helpful) - wow, I'm impressed that you got back to me anyway! " |
| 08/09/2007 - JW "Many thanks for the email and for sorting this out for me. You certainly do provide excellent service for your customers - thanks." |
| 06/08/2007 - MJ "The technician who assisted me with the installation was very helpful and demonstrated excellent customer service skills." |
| 22/06/2007 - JF "I am very pleased with the standard of support provided by Hosting UK. The service is always quick and the issues are resolved. Other hosting companies I have used have never matched Hosting UK. Keep up the excellent work." |
| 21/06/2007 - AS "I would like to thank Chris Bainbridge and the rest of the support staff at Hosting UK for a service that stretches beyond the norm. When HostingUK talk about support, they mean support of the highest level. " |
| 21/06/2007 - AS "The team are helpful, knowledgeable and an absolute pleasure to deal with. I just couldn't imagine hosting a website with any other company." |
| 21/06/2007 - 068-0DF83B6A-8A63 "I am very pleased with the standard of support provided by Hosting UK. The service is always quick and the issues are resolved. Other hosting companies I have used have never matched Hosting UK. Keep up the excellent work." |
Further information
If there is any information you can't find on our web site or that we have not included here please ask by either calling 0870 003044 or 01745 586070 or submit a query