Hosting UK | Support

Support

We want you to get the most out of your hosting with us and to that end our engineers are on hand 24 hours a day, 7 days a week.

Our network and servers are monitored constantly and in the event of a failure we are automatically notified and deal with the problem as it happens.

All our engineers are Microsoft Certified and are encouraged to constantly update their skills and knowledge through an ongoing training and certification process.

You should check first that your problem is not an issue we are already aware of.

You can do this by checking the status announcements page.

What do you want to do?

Ask a question - contact our support or accounts teams

Read general and search knowledgebase articles.

Control Panel Tutorials

PDF Manuals

Shared Hosting Manuals

Reseller Hosting Manuals

Flash Tutorials

Flash based tutorial movies that guide you through various control panel tasks.

Shared Hosting Tutorials

Reseller Hosting Tutorials

Classic Hosting Customers (Pre May 2008)

Linux cPanel Tutorials -
We have a range of Flash based tutorials for users of our Linux CPanel hosting accounts that detail how to managed various aspects of their account.

Mail Tutorials - Customers using our Smartemrail platform can view tutorials on how to use and configure the comprehensive mail system here.

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TESTIMONIALS

Excellent response. Head and shoulders above other hosting companies I have used
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We are renowned for our customer service and our willingness to go the extra mile.

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