About our network
It's true what they say - to get ahead you need to have the right connections. With this in mind we made sure that we chose exactly those connections that would ensure that our network is fast and resilient. Our customers can be assured that their web sites and servers are available from anywhere in the world at the best speed possible.
Our carriers were chosen based upon their reputations for delivering a high quality service and their ability to provide fast connectivity to all points of the globe via their own fully managed networks.
Multiple Tier 1 transit feeds
Our connectivity is routed by BGP4 into and out of our own fully autonomous network infrastructure and is fed by multiple carriers. This means that should any of our connections fluctuate we will still remain connected to the internet.
- Level 3 Communications
- Global Crossing
Additional Tier 2 transit feeds
As well as our direct Tier 1 transit we also take additional Tier 2 transit from a number of network operators. This provides additional access to their carrier mix and network routes.
We peer with other ISPs at the following locations as well as via private peering arrangements.
- Edge IX
Are you an ISP that wants to peer with us? Internet Engineering Ltd t/a Hosting UK operates an open peering policy and operates as AS33968 - e-mail firstname.lastname@example.org for details.
Bandwidth to spare
As well as having multiple carriers we make sure that we have more than enough bandwidth to meet our needs and those of our customers.
All connections are fed over 100Mbs or higher connections with bandwidth specified well in excess of our needs and with the facility for more on demand.
Our network policy is always to maintain sufficient bandwidth in reserve so that should we lose any one of our main transit feeds we would still have enough capacity from our other transit connections without relying on peering and yet still have reserve bandwidth.
Multiple Points of Presence
Our network has points of presence at the following datacentre locations
- Telecity Harbour Exchange
- Telecity Meridian Gate
- Telecity Sovereign House
- Telehouse North
- Telehouse East
- TeleCity Reynolds House
- Telecity Williams House
- TeleCity Synergy House
- TeleCity Joule House (Summer 2012)
- MSP Greenheys
- Hosting UK StAr 1
- Hosting UK StAr 2 (Winter 2012)
North Wales Points of Precence
- Ty Mawr Anglesey
- Llandudno Junction Conwy
- Parc Caer Seion Conwy
- St Asaph Business Park (including OPTIC Technium) Denbighshire
- North Wales Business Park Denbighshire
- Deeside Industrial Park Flintshire
- Hawarden Business Park Flintshire
- Warren Hall Flintshire
- St Davids Park Flintshire
- Parc Menai (including CAST Technium) Gwynedd
- Victoria Dock, Caernarfon Gwynedd
- Parc Bryn Cegin Gwynedd
- Wrexham Industrial Estate Wrexham
- Wrexham Technology Park Wrexham
Resilient network infrastructure
To build a resilient network you need to make sure that the points of failure are eliminated.
As well as taking multiple feeds from multiple carriers we make sure that the routing and network infrastructure within our network is such that should a router fail, for example, the others will take over it's roles instantly.
Our London and Manchester networks are linked directly via multiple connections enabling either network to take advantage of connectivity we present at either. Both networks are able to also operate independantly of each other if required.
Our network is monitored around the clock. We make sure that we know the minute something isn't right and react to ensure it doesn't become a problem.
Uptime - 100%
Our transit network is designed to achieve 100% uptime which for our IP transit customers we back this up with a solid SLA with service refunds incorporated.
We hope you've found this overview useful, however if you have a specific question, contact email@example.com and we'll do our best to provide you with the information you need.
If there is any information you can't find on our web site or that we have not included here please ask by either calling 0870 003044 or 01745 586070 or submit a query
What our customers say ..
Excellent. The email addresses were set up as promised and well within the time requested. Excellent Service.. - SM