Contact information
Technical Support
In the first instance a support incident / ticket should be raised via e-mail of via the online support system:
Click for the customer contact and support system
Sales
Tel: 01745 586070
Fax: 01745 586087
E-mail: sales@hostinguk.net
Support
E-mail: support@hostinguk.net
Telephone within the UK: 01745 586070
Telephone outside the UK: +44 1745 586070
Support hours of operation
Normal support operation hours are:
Telephone support:
Monday to Friday - 9:00 am to 5:30 pm
UK Public Holidays - Closed
E-mail:
Inside normal operating hours a response can be expected within two hours. Outside normal operating hours the average response time is higher.
Note:
Please log your ticket via e-mail before calling. This ensures that it is allocated to the engineer most suitable to address your query. Have your ticket number ready when calling. The ticket number is returned when first raising your issue via e-mail and is located within the subject field of all related e-mails.
Accounts Department - Billing and Financial
For all billing enquiries ONLY - Please do not send support queries to this address as they will not be answered.
E-mail: accounts@hostinguk.net
Other e-mail addresses
Abuse reports (spam etc.): abuse@hostinguk.net
Vendors (to send product literature etc): vendors@hostinguk.net
Postal address
Hosting UK
Internet Engineering Limited
Unit 24 Ffordd Richard Davies
St Asaph Business Park
St Asaph
LL17 0LJ
United Kingdom
Registered address
Hosting UK
Internet Engineering Limited
11-21 Paul Street
London
EC2A 4JU
Getting here
If you are coming to see us for a meeting then we also have a PDF map available - click here to download.
Job Vacancies
Any job vacancies are posted on our web site on the careers page.
Registration numbers
Registered in Wales & England, Company Registration: 03629948
VAT Registration: GB 707 9952 93